We Appreciate Your Business
Our dedicated team at Ventev thanks you for your business, and we appreciate the opportunity to support your critical needs as you use our various products and solutions. Whether you need more detailed specifications, instructions on how to use a Ventev product, or access to additional information on the product or other product-related requirements, our team is available to you. TESSCO Technologies, our exclusive distributor through which we offer Ventev products, provides customer service and technical support. You may also wish to immediately contact us via email or by calling 800.759.9996.
- We will limit the collection and use of personal information to what is necessary to administer our business, provide you with the highest quality service, and offer you opportunities we think will be of interest.
- We will not disclose any individual information except in the limited circumstances described below.
- We wholeheartedly support strong and effective privacy guidelines and practices on the Web and believe that these will enhance everyone’s use of the Web.
What information do we gather or track about you?
We collect information about you when you purchase products from us or email us. Our Web site also tracks information about visits to our Web site. For example, we compile statistics that show the daily number of Web visitors and top pages. These aggregated statistics are used internally in order to help us better evaluate the effectiveness of our web site. These statistics contain no personal information and cannot be used to gather such information.
Use of “cookies”: We use temporary cookies only as a means of managing your customer web experiences and not to store user preferences. Cookies are not saved to your hard drive but instead are saved to memory. Cookies are removed as soon as you close your web browser.
What do we do with this information?
We use personal information-such as your name, postal and email address, credit card info or telephone address-to fulfill your orders, to contact you with questions or information about your orders, and to provide you with information that you request. We may also use this information and information about your interests and preferences in our continuing efforts to keep our customers informed about new and exciting products, services, and promotions that we offer, which may include occasional email mailings directly by us or through a third-party email service, which strictly prohibits the sharing of personal information. You will always have the ability to permanently opt-out of mailings at any time by selecting the Unsubscribe link within email mailings.
With whom do we share this information?
We do not engage in the practice of selling, renting, or sharing our customer lists or customer information to third parties. Exceptions include release of information which is required by law or which is pertinent to judicial or governmental investigations or proceedings, and the forwarding of a customer’s complaint (and all accompanying information) about a product to its manufacturer for action. In such instances, those manufacturers would maintain the information we share with them in accordance with their respective Privacy Policies.
We may, however, link to other Web sites. We are not responsible for the Privacy Policies of other web sites, and we urge you to examine their policies before disclosing any information.
How to Contact Us
If you wish to contact us-to correct personal information or elect not to receive communications from us or just to ask us any questions about these matters-e-mail us at firstname.lastname@example.org.
Our web site uses Secure Sockets Layering (SSL) to encrypt your personal credit information, including your credit card number, before it travels over the Internet. SSL technology is the industry standard for secure online transactions. Because we use SSL, placing an order online at our web site is just as safe as giving your credit card number over the phone.
Most products sold on this web site carry a one-year warranty. Please refer to the Product Specifications tab on each product’s page for the applicable warranty information. Limited warranty implies that a product cannot be replaced if it is damaged due to normal wear and tear.
Tax will be charged in some states. All applicable tax can be viewed at checkout prior to order completion.